Don’t shut the door to learning something new.
Fill in the blank. Today I learned that I can ____________________.
Watch for the signs, then listen. The actions/behaviors he was exhibiting indicated that something in his “world” isn’t quite right. Listening to his concerns and what he thought as next steps helped him felt seen and heard. After a brief discussion as to next steps to resolve his concern, a plan was accepted and put into place immediately. You could almost see the anxiety drain away and relief enter in.